The objective of this exercise is to gain real-world experience in problem diagnosis, evaluation, remedy, and feedback assessment. Specifically, you are asked to examine an actual problem or issue, either at a current job or simply something you have experienced in an organization as an observer/customer. The problem need not be complicated. In fact, I would suggest taking the small steps necessary to fix an issue that is manageable in terms of scope and impact. What I really need to say is pick something that you are familiar with and can be talked about with some degree of confidence and certainty. If you are unable to generate a problem or issue, please feel to borrow one from a parent, former employer, or anyone else you feel can offer legitimate help. Trust me, there are zillions of them out there and they are ripe for the picking.